If you're still measuring engagement then you probably don't yet know that high engagement is the result of psychological safety. When psych safety is present at work, teams are more functional, collaborative, and innovative. Only then will your employee engagement improve.
A psychologically safe culture is just as important as your governance framework because the culture you set in the boardroom will influence your organisational climate. Gain valuable insights into what psychological safety looks like and how to create the right environment in the boardroom that to take your board and organisation to success through innovation and creative thinking. We explore the role of the Chair in creating psychological safety as well as how the psychological impact on directors and C-Suite can lead to underperformance, disengagement and threaten the organisation, potenitally contributing to organisational failure.
This incorporates an intro to psychological safety and its benefits, an evidence-based framework, the neuroscience of fear, as well as practical strategies and behaviours that leaders can adopt to ensure they create psych safety in their teams and across the organisation.
These workshops takes leaders and their teams through the theory and practice of psychological safety. We explore how different people interact and approach their work, the behaviours that cultivate a psychologically safe environment, and how to communicate in a way that results in collaboration and high performance within teams. If customers can’t find it, it doesn’t exist. Clearly list and describe the services you offer. Also, be sure to showcase a premium service.
Psychological safety is feeling included, safe to learn, safe to contribute, and safe to challenge the status quo and not be punished or humiliated for speaking up with ideas, alternate views, questions, or mistakes.
For example, is this a place where new ideas are welcomed and built upon? Or picked apart and ridiculed?
Will my colleagues embarrass or penalise me for offering a different point of view, or for admitting I don’t understand something?
Not surprisingly, psychological safety is a dynamic and delicate variable that's hard to build and easy to destroy.
The level of psychological safety in a team is the central measure of that team’s culture, health, and vitality.
Positive work cultures have a dramatic effect on the mental well-being of their employees and contribute significantly to workplace satisfaction. It also enables creativity, innovation, good decision-making, and better solutions.
Practically speaking, this might look like a team where people are more likely to discuss mistakes, share ideas, ask for, and receive feedback, and experiment.
Sounds like a great team! Perhaps, then, it shouldn’t be surprising that psychological safety is also strongly linked to employee satisfaction!
The bottom line is, if you can take risks without your team beating you up, you’ll be more likely to succeed.
The costs of NOT providing psychological safety are pretty high. Not only will you experience loss through absenteeism, but there will also likely be lost productivity, impeded business growth, and compensation claims.
As well, you run the risk of losing skilled staff (or not attracting them), your customer experience will most likely drop, and you risk damage to your reputation.
The other biggie is breaching the Workplace Health and Safety regulations.
And even more than that (yes, it gets bigger), individuals in leadership roles may also be liable for failing to exercise due diligence in a timely way when they respond to incidences in the workplace.
Psychosocial risks refer to work-related factors that may have negative effects on an employee’s mental health and well-being due to job demands like excessive workloads, time pressure, low job control, role ambiguity or conflict, poor supervisor support, job insecurity, and inadequate support for work-life balance.
Psychological safety refers to a work environment in which employees feel valued, respected, and able to speak up. Where employees feel safe to express themselves and take risks without fear of negative consequences such as humiliation, punishment or discrimination.
Since ISO45003 shone a spotlight on psychosocial risk and the WHS Act highlighted psychosocial hazards, there have been many webinars helping organisations understand how to manage it in the workplace.
If you're looking for something much more interactive, engaging, and with a practical edge, then please reach out to us.
We've been facilitating workshops on psychological safety since 2020 for a variety of industries and organisations.
Linda Manaena
Leadership Specialist, Coach, Facilitator, 4 Stages of Psychological Safety™ Practitioner, Genos® Emotional Intelligence, Resilience@Work® and EDISC® Behaviour Practitioner
Nicole Stafford
Leadership and Communications Specialist, Coach, Facilitator, 4 Stages of Psychological Safety™ Practitioner, EQ, HBDI® and EDISC® Behaviour Practitioner.
Copyright © 2021 LeaderLab Global - All Rights Reserved.
Powered by GoDaddy